FAQs

  • Q

    Are You A Factory Or A Trading Company?

    A
    We are an integrated industry and trade manufacturer with 16 years of professional production experience. We own a complete production line covering weaving, dyeing, finishing, and finished product processing. We implement full-process quality control from raw material procurement, weaving, and dyeing to functional treatment and finished product inspection, ensuring cost-effectiveness, stable quality, and precise delivery.
  • Q

    Where Is Your Factory Located?

    A
    The factory is located in Tongxiang City, Zhejiang Province, within China's core textile industry cluster. The supply chain is mature, and logistics are efficient and convenient. We are close to international ports such as Shanghai Port and Ningbo Port, which significantly shortens the shipping cycles for sea and air freight.
  • Q

    Can I Request An On-Site Visit Or A Video Audit?

    A
    We warmly welcome customers for on-site visits and inspections. If it is inconvenient for you to visit in person, we support real-time video audits via Zoom, WhatsApp, Tencent Meeting, etc. We can showcase the entire production workshop, quality inspection process, warehousing environment, and qualification certificates.
  • Q

    What International Certifications And Test Reports Do You Have?

    A
    We provide authoritative international certifications and third-party test reports:
    • Ecological Certification: Oeko-Tex Standard 100, Oeko-Tex Step
    • Environmental Compliance: AZO free, REACH
    • Quality Testing: Conventional test reports for color fastness, abrasion resistance, pilling, shrinkage, etc.
    • Functional Certification: Special tests such as flame retardancy (BS5852/CA117).
  • Q

    Do You Provide OEM/ODM Customization Services?

    A
    We support OEM processing and ODM independent R&D customization. Customizable content includes:
    • Basic Parameters: Width, weight, length, density, color
    • Appearance Design: Patterns, textures, LOGO, printing/jacquard
    • Functional Customization: Waterproof, oil-proof, stain-proof, flame retardant, antibacterial, anti-static, etc.
  • Q

    Is The Bulk Quality Consistent With The Samples?

    A
    We strictly guarantee that the quality of bulk goods meets or exceeds sample standards. We implement a three-level quality control system:
    • Pre-production: Sample confirmation, sample sealing, and raw material re-inspection.
    • During production: On-line inspection, process monitoring, and control of dimensions and color difference.
    • Post-production: 100% full inspection before leaving the factory, packaging inspection, and out-of-warehouse re-verification to ensure zero-defect shipments.
  • Q

    What Special Functional Treatments Can You Provide?

    A
    We offer various functional coatings and finishes for fabrics to meet the needs of different scenarios:
    • Protection: Waterproof, oil-proof, stain-proof, easy-decontamination
    • Safety: Flame retardant (BS5852/CA117/GB standards)
    • Health: Mildew-proof, antibacterial, anti-static
  • Q

    What Is The Lead Time For Bulk Orders?

    A
    • In-stock Fabrics: Fast shipping within 3–7 days after payment.
    • Custom Orders: Approximately 30 days after receiving the deposit. Delivery time is affected by fabric type, order volume, and process complexity. We provide precise delivery commitments before order placement.
  • Q

    What Are The Payment Methods?

    A
    We flexibly support multiple secure payment methods: T/T, L/C, D/P, PayPal, D/A, O/A.
  • Q

    Why Choose Us? (Our Core Advantages)

    A
    • 16 Years of Experience: Deeply rooted in the textile manufacturing field, professional and reliable.
    • Full Supply Chain Control: Transparent costs, stable quality, and precise delivery.
    • OEM/ODM Support: Customizable solutions to meet diverse requirements.
    • Full International Certification: Compliant with European and American market access standards.
    • Excellent Service: Pre-sales solution design, mid-sales progress tracking, and rapid after-sales response. We aim for long-term win-win cooperation as your trustworthy partner.

ADVANTAGE

Frequently Asked Questions

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